Reviews


Heat Pump Maintenance in Mt Sterling, KY 40353

“Just recently our heat pump needed a UV bulb replacement. John Winters was the technician that performed the replacement. He. Kept me informed of his arrival time, very much appreciated. While here he displayed a very professional appearance, positive attitude, and a good business work ethic. John seemed to be genuinely concerned about my system he was working on and was more than willing to address any and all concerns I brought up during his time here. I was very pleased with his knowleadge of my system and his openly friendliness. As a company employee, I’m sure he is a valued asset. I give him a 5 star thumbs-up.

Thank you for being such a good company.
Robert Atwood (850) 217-9244.”
- Robert A.

Air Conditioner Maintenance in Mt Sterling, KY 40353

“John has always been very responsive to my concerns and goes the extra mile to ensure customer service.”

- Cheryl R.

Air Conditioner Repair in Other, KY 40475

“These guys are great! We had another company come out to service our air conditioner four times and they could not figure out the problem. John came out once and figured it out. I would recommend this company always.”

- Christine A.

Air Conditioner Repair in Other, KY 40475

“These guys are great! We had another company come out to service our air conditioner four times and they could not figure out the problem. John came out once and figured it out. I would recommend this company always.”

- Christine A.

Heat Pump Replacement in Mt Sterling, KY 40353

“Over the top satisfied! Being an OTR truck driver and trying to take care of such a big issue as a HVAC (heat pump) replacement due to lightening, is normally no easy task. I cannot stress enough how easy Josh Moore and his Tech's, made made my experience, over the phone. Everything from estimate to replacement install was literally handled while I was out West. I came home to a super cool home and couldn't have been more pleased or impressed with the customer service, workmanship and care that was provided to me. I'd give a 10 ⭐️ if possible. Integrity is one word to sum them up!”

- Jana L.

Air Conditioner Repair in Mt Sterling, KY 40353

“Came out last minute during this quarantine and he was super friendly and fast. I will go through them for all future services”

- Bree B.

“The best AC repair service in the county.” – Damon C.

“Great response time, professional and knows what’s up with your heating and cooling.” – Donna C.

“AC quit working on a 90+ degree day, and Gateway Heating & Cooling was at the house within hours of being called. John had the supplies he needed with him, and had the problem fixed in less than half an hour. Thanks for the service!” – Chad C.

“We had been without air for 2 days in 90 plus degree heat. John came out on a Saturday night at 7PM and got us going. Professional service. Trustworthy and reasonable. Highly recommend!!!” – Mike B.

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Call us at 859-404-0495!

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